Refund policy
RETURNS & REFUNDS
We accept return requests within 14 days from the date of delivery.
To initiate a return, you must contact us within this period at info@fitterion.com.
ELIGIBILITY
To be eligible for a return, items must be:
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Unworn and unused
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In original condition
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In original packaging
MADE-TO-ORDER PRODUCTS
All our products are made to order. Therefore, we do not accept returns or exchanges for:
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Incorrect size selection
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Change of mind
Please check our size guide carefully before placing your order.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged, defective, or incorrect, we will gladly replace it or issue a refund.
Please contact us within 7 days of delivery and include:
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Your order number
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Clear photos of the issue
REFUNDS
Once your return is received and inspected, we will notify you of the approval or rejection.
If approved, refunds will be processed to your original payment method within 5โ10 business days.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using tracked shipping, as we cannot guarantee receipt of returned items.
CONTACT
For all return-related inquiries:
